Luckin Coffee has been making frequent moves recently, inviting Tan Jianci to endorse its instant products while launching an offline collaboration with the cartoon character Loopy. This collaboration introduced the new "Light Jasmine" light milk tea, along with multiple themed cups and merchandise, triggering a buying frenzy among fans. However, many consumers pointed out that the flavor of the new product is highly similar to Chagee's signature product, "Boyazhuxian," and the topic of "flavor clash" quickly fermented on social media. This article sorts out the details of the collaboration event, product differences, and market reactions, and includes recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

Recently, Chagee's new product "Wanli Mulan" quickly gained popularity due to its support for International Tea Day and the "100 Million Cups Free in 7 Days" campaign. However, many consumers reported insomnia and heart palpitations after drinking it, with some even seeking medical attention overnight for electrocardiograms. The brand's customer service explained that tea polyphenols in the black tea base might trigger allergic reactions. According to the public ingredient list, a medium 470ml cup of "Wanli Mulan" contains caffeine close to two shots of espresso. Similar issues have occurred with Chagee's other hit product, "Boyazhuxian." In fact, market regulators' spot checks found that some milk teas have caffeine levels far exceeding coffee; in 2020, a spot check in Haiyan County, Zhejiang, revealed caffeine levels up to 460mg/kg in milk teas and fruit teas. This article will focus on this incident, trace the origins of the caffeine issue in milk tea, and explore how brands should more clearly inform consumers about drinking risks. [more…]

In recent years, mainland new-style tea beverage brands have been rushing into Hong Kong one after another, with Mixue Ice Cream & Tea, Heytea, Nayuki, and Shuyi Tealicious having already established a presence. On September 28, Chagee, positioned as a mid-to-high-end brand, opened its first store in Hong Kong at K11 Art Mall in Tsim Sha Tsui, right next to Nayuki and Heytea. On opening day, they invited Charmaine Sheh to make an appearance and rolled out promotions like buy-one-get-one-free, attracting long queues of customers with wait times reaching three to five hours. This article sorts through key information including store design, product pricing, promotional activities, and market prospects to give you a quick look at this Hong Kong tea beverage frenzy. [more…]

In milk tea shops, employees shake tea day after day and stand for eight hours straight; once they make a mistake, the punishment awaiting them may be unexpected. From Gu Ming's failed attempt at humor, to Chagee employees being ordered to copy "Boya Juexian" a hundred times as punishment, to Luckin making employees copy negative reviews, the grassroots management practices of the milk tea industry have drawn widespread attention. Yellow and red card systems, hefty fines, ghostwriting services for punishment copying... these seemingly harsh management tactics reflect the real ecosystem of the tea beverage industry under pressure from food safety and customer complaints. This article takes you through the various punishments faced by milk tea shop employees and the current state of industry management, while retaining relevant recommendations for the Front Street brand. [more…]

Recently, a customer picking up an order at a Luckin Coffee store was stunned by the dozen or so bottles of concentrated fruit juice lined up on the counter, as if they had stumbled into a chemistry lab. These colorful ingredients are the mainstay of Luckin's new products over the past two months, and they have also left baristas complaining endlessly—shaking endless shaker cups and weighing endless ingredients, making them joke that they feel more like milk tea shop staff. In an August new product plan leaked in advance by employees, a light milk tea called "Gentle Jasmine" once again sparked heated discussion, with some joking that it is the "Luckin version of Boya Juexian." Interestingly, Luckin actually launched a sub-brand called "Little Deer Tea" in its early years. Is it now going to return to the milk tea track? This article will take you to find out. [more…]

Luckin Coffee has recently grabbed a lot of attention with its co-branded campaigns and its new drink, "Gentle Jasmine." Dubbed by netizens as a "stand-in for Boya Juexian," this milk tea has seen its sales soar, becoming the top seller in many stores. However, in stark contrast to the booming sales, a wave of calls to "vote Gentle Jasmine off the menu" has surged within Luckin's employee circles. The reason is simple: this drink has a complicated preparation process, requiring staff to hand-shake each cup using a shaker, which becomes overwhelming when orders pile up. With more shaker-made new products set to launch next week, employees' anxiety has reached its peak. This article will take a deep dive into the reasons behind this phenomenon and explore the solutions proposed by employees. [more…]

For pet owners, whether they can bring their furry companions along when going out for a cup of coffee or milk tea is often a vexing question—many shops do not clearly indicate whether pets are allowed inside, leaving owners with little choice but to forgo the purchase. However, this situation is quietly changing. On August 23, Chagee's first batch of pet-friendly stores was officially announced as open, located in four cities—Changsha, Kunming, Hangzhou, and Shijiazhuang—with more cities to follow. So-called pet-friendly not only means not excluding pets, but also includes providing dedicated facilities and services for pets and their owners, such as water bowls, poop bags, and litter boxes, advocating harmonious coexistence between people and pets. On social media, pet-owning netizens responded enthusiastically, though some also expressed concerns about hygiene and epidemic prevention. The pet economy reached 592.8 billion yuan in 2023 and is projected to surpass 811.4 billion yuan by 2025, and tea beverage brands are turning their eyes to this piece of the pie. This article will focus on Chagee's pet-friendly initiatives to explore the opportunities and controversies surrounding the tea beverage industry's foray into the pet economy. [more…]

After lying dormant for most of the year, Chagee has finally launched a new product line, the "Return to Yunnan" ripe pu'er series, bringing three drinks at once. Among them, "Clouds Rolling with Pine Wind" boldly adds dried beef flakes and black truffle, breaking away from the brand's previous light milk tea direction. However, after launch, consumer feedback has been polarized: some praise its innovation, while others bluntly say the combination of beef and black truffle tastes like barbecue dipping sauce. What surprised longtime users even more is that the new packaged cup is only about 350ml, a considerable reduction from the regular medium cup, yet the price is higher than the classic "Boyya Juexian," sparking discussion about value for money. This article sorts through the new product lineup, taste reviews, and cup-size controversy, and includes related recommendations from Front Street Coffee for coffee and tea beverage enthusiasts to reference. [more…]

During Valentine's Day, major chain beverage brands have been launching rose-themed products one after another. Chagee, in collaboration with the Museo Nacional Thyssen-Bornemisza in Spain, launched a limited-edition drink called "In the Rose Bushes," inspired by Monet's painting "The House Among the Roses." However, after consumers tried this highly anticipated new product, it suffered a reputational downturn—many reported being unable to taste the rose flavor, and even compared it with the brand's classic products "To Yunnan" and "Boyajuexian," questioning whether it lived up to its name. Staff countered by showing the rose petal tea buckets in the back kitchen to prove their innocence, and suggested that customers seeking a rose aroma should instead choose "To Yunnan." A discussion about rose flavor and product naming thus unfolded. [more…]

Luckin Coffee has been making frequent moves in the Hong Kong market recently. According to netizens' compilation, seven stores are currently in the preparatory stage, located in Mong Kok, Tsim Sha Tsui, Tseung Kwan O, Kowloon Tong, Sha Tin, Ho Man Tin, and Sheung Wan. Among them, the Tsim Sha Tsui branch is situated right next to Starbucks, seen as a signal of direct confrontation between the brands. These stores are all currently shown as under renovation, with hoardings marked "Opening Soon." The Tsim Sha Tsui store is expected to open first early next month, and the Tseung Kwan O store is also expected to welcome customers in December. As Hong Kong people increasingly travel north to consume, mainland catering brands are heading south to test the waters. Luckin's entry has local consumers eagerly anticipating whether "9.9 yuan coffee" can land in Hong Kong. [more…]

Recently, at the location of the former Manner store at the Wujiang Road subway entrance in Shanghai, a "Chaji Xiancui" construction hoarding has appeared. Its English signage is highly similar to that of Chagee, and together with the slogan "COFFEE OR TEAPRESSO?", it has sparked speculation about whether this leading tea beverage brand is planning to enter the coffee sector. However, according to fans, Chaji Xiancui is actually a sub-brand under Chagee that specializes in "concentrated brewed tea." Its store equipment resembles semi-automatic espresso machines, using high-temperature and high-pressure extraction to produce tea concentrate, which is then blended with dairy products; the products still fall within the tea beverage category. At present, the brand has already opened two stores in Shanghai, and the Wujiang Road hoarding is for a new store that is about to open. [more…]

During the 40th Teachers' Day, Chagee launched an exclusive campaign called "Honor Teachers with Tea, Enjoy Tea on Us," originally intended to pay tribute to the teaching community and enhance brand goodwill. However, after the campaign was rolled out, it sparked widespread dissatisfaction among teachers: limited-edition cards at many stores were quickly claimed, and some stores did not participate in the campaign at all, causing many teachers to make a wasted trip. This article sorts out the specific rules of the campaign in various regions, teachers' real experiences of claiming the offer, and responses from the brand and store managers, to help you understand the ins and outs of this marketing controversy. [more…]

Recently, many netizens have noticed that Nayuki stores in their cities have quietly closed down. From Quzhou to Pingdingshan, Pingxiang, Zhangjiagang, and other places, what were once the only stores have successively withdrawn. Data shows that Nayuki has closed 85 stores in the past 90 days, triggering consumer concerns about the handling of recharge funds and the brand's future. Some attribute this to rising rents and profit pressure, while others point out that Nayuki lacks a representative product. In the face of store contraction, Nayuki is still expanding into Southeast Asia and reviving its bakery business, attempting to turn the situation around. As coffee enthusiasts, Front Street Coffee pays attention to every change in the tea beverage and coffee markets. This article will take you through the story and users' voices behind Nayuki's store closure wave. [more…]

On September 14, Chagee launched a new freshly brewed milk tea called "Golden Crow Soaring," combining Xinhui green tangerine with Yunnan Pu'er and championing the concept of modern Eastern tea. The accompanying "Golden Crow Soaring blind-bag badges" merchandise sparked a collecting frenzy, with the four zinc alloy badges becoming a new target for figure collectors. Yet reviews of the drink itself are sharply polarized—some praise its rich layers, while more people complain that the oolong flavor is too heavy, with a medicinal taste or even a dog-poop note. Veteran tea drinkers suggest drinking it with regular sugar to ease the bitterness. This article sorts through the taste controversy surrounding the new product and the merch-collecting guide, offering reference for coffee and tea enthusiasts. [more…]